Queensland
Sunshine Coast Caboolture Logan Ipswich Gold Coast
CHC33021 Certificate III in Individual Support
The CHC33021 Certificate III in Individual Support is the newest qualification in the aged care industry.
Students may do this course as an entry pathway into the aged care industry. Our CHC33021 Certificate III in Individual Support course is designed to develop multi-skilled workers who are industry ready to enter the broad range of services supporting the growing aging population in residential and community settings.
Our specially designed seventeen (17) week program allows students a broad range of training via online topic focused video recordings, electronic learning material, live five (5) day per week trainer support and one day per week physical classroom support and assessment across five of our centrally based locations.
Students will work through a series of short prerecorded topic focused lectures that allow them to acquire knowledge and skills from the comfort of their home. Students are also required to attend one (1) day per week classroom assessment across any of our five (5) centrally located Classroom Support locations. On top of this, students have access to a live trainer five (5) days per week via ZOOM, phone or email. This is a carefully managed program that supports students through their learning journey ensuring they keep on-track and motivated.
A mandatory component of our program is the 120 hours of practical placement, working within an actual aged care environment. Our dedicated Practical Placement Coordinator will secure you a placement and support you through this process.
The course comprises of 15 units (9 Core and 6 Elective). Successful completion of this course requires the fulfillment of all 15 units of competency.
| Core Units | Elective Units | ||
|---|---|---|---|
| CHCCCS031 | Provide individualised support | CHCAGE013 | Work effectively in aged care |
| CHCCCS040 | Support independence and well being | CHCAGE011 | Provide support to people living with dementia |
| CHCCCS038 | Facilitate the empowerment of older people receiving support | CHCCCS043 | Support positive mealtime experiences |
| CHCCOM005 | Communicate and work in health or community services | CHCCCS033 | Identify and report abuse |
| CHCDIV001 | Work with diverse people | CHCPAL003 | Deliver care services using a palliative approach |
| CHCLEG001 | Work legally and ethically | CHCCCS001 | Address the needs of people with chronic disease |
| HLTINF006 | Apply basic principles and practices of infection prevention and control | ||
| CHCCCS041 | Recognise healthy body systems | ||
| HLTWHS002 | Follow safe work practices for direct client care | ||
Dates
Class commencement dates
Commences weekly throughout the year
17 week duration (subject to public holidays)
Course Duration
The theory component of the course is timetabled around a seventeen (17) week program with thirteen (13) separate Due Dates. Once students have completed the theory component of their course they are eliible to undertake the mandatory 120 hour Practical Placement (Usually over three full weeks) component of the course.
Classroom Support
Classroom support is scheduled one (1) day per week over the 17 week period at any of our five (5) central locations at Sunshine Coast, Caboolture, Logan, Ipswich and the Gold Coast.
Classroom Support days are scheduled between 9.30am and 2.30pm.
Flexible Training and Assessment
Students can determine their own location and timing to complete their theory components utilising the AEATS learning portal. It is anticipated that students should dedicate a minimum of twelve (12) hours per week over the 17 weeks in order to meet individual unit Due Dates.
Classroom Support Location
Sunshine Coast
- 30 Chancellor Village Blvd, Sippy Downs Classroom Support
- Thursday 9.30am – 2.30pm
Caboolture
- 4 Hasking St, Caboolture Classroom Support
- Wednesday 9.30am – 2.30pm
Logan
- City Libiaray, 26 Wilbur St, Logan Central Classroom Support
- Wednesday 9.30am – 2.30pm
Ipswich
- 16 East St, Ipswich
- Thursday 9.30am – 2.30pm
Gold Coast
- 19 Robina Town Centre Dve
- Tuesday 9.30 – 2.30
Public Transport
Our Classroom Support locations are located close to main bus terminal making it highly accessible for most students.
Parking
There is free public car parking available in close proximity to all Classroom Support locations.
Admission Criteria
Applicants seeking entry into CHC33021 Certificate III in Individual Support course should meet the following criteria.
- Be an Australian citizen, or Australian permanent resident (includes humanitarian entrant), or a temporary resident with the right visa and work permits on the pathway to permanent residency, or a New Zealand citizen.
- Successfully complete a Language, Literacy and Numeracy and Digital assessment (LLND) test. 15 years of age or older, and not enroled at school.
- Not already have a certificate III or higher qualification completed within the last 10 years (qualifications completed as a school student and foundation skills qualifications do not count).
- Not be enrolled in another qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).
- Must be able to produce a clear National Police Certificate (When requested).
- For practical placement, most centers will require students to provide evidence of having two (2) Covid-19 vaccinations, and their booster when eligible.
- Permanently residing within Queensland.
How To Enrol
To enrol in our course is a quick and easy process that will have you in class and studying in no time.
Simply click on the Enrol button and complete the enrolment form electronically.
Enrol
If you would like to find out a little more about our this course simply download the Course Brochure.
Download
Or request further information by clicking on the Enquire Now button and completing the form and one of our course consultants will contact you shortly.
Enquire Now
Alternatively you can contact on our enquiry line at
1300 360 366 Toll Free.
Once you have submitted your enrolment form we will confirm your eligibility and associated cost of the program. Don’t worry, there is no commitment up until you commence your course.
Possible Job Outcomes
The CHC33021 Certificate III in Individual Support is an appropriate qualification for people seeking work in the aged care industry and direct care work. With an ageing population their is a high demand for care workers in the aged care and associated industries. This qualification is generally identified as the minimal qualification required to work in these areas.
Possible Course Pathways
Once students have completed their qualification at the certificate III level they may decide to continue their studies in the CHC43015 Certificate IV in Ageing Support or candidates may also like to progress to higher level qualifications within the aged care sector and across the community sector.
The CHC43015 Certificate IV in Ageing Support requires the completion of 18 units, however for those students who have successfully completed the CHC33015 Certificate III in Individual Support with AEATS, they will be automatically granted credits for 10 of these units.
AEATS will also recognise credit transfers upon proof of units completed with other RTOs.

The CHC33021 Certificate III in Individual Support
An appropriate qualification for people seeking work in the aged care industry and direct care work.
Possible job outcomes are:
- Accommodation support worker
- Field officer
- Home care assistant
- Care assistant
- In-home respite worker
- Care service employees
- Care worker
- Personal care assistant
- Community care worker
- Personal care giver
- Community house worker
- Personal care worker
- Community support worker
- Support worker
- Disability service
Eligible Student Co-contribution Fee’s
- Concession Co-contibution fee: $50
- Non Concession Co-contribution Fee: $100
Please ask our friendly enrolment team fo Fee For Service amount if you do not meet eligibility for co-contribution.
Note: Fees are calculated in line with the QLD Department of Trade, Employment and Training (DTET) Career Start program.
- Student contribution fees are subject to change given the circumstances at enrolment. Please confirm with the AEATS enrolment team that you have the current course guide.
Fee Conditions:
- Eligibility criteria and evidence will be required for all enrolments.
- Students who do not meet the eligibility criteria are required to enrol as Fee For Service. Please contact AEATS for information about this fee. There is no enrolment opportunity for International Students.
- The Student Co-contribution fees are indicative only and are subject to change given individual circumstances at enrolment.
This course has been approved for Centrelink student allowances. More information on assistance available can be found on the Centrelink website www.centrelink.gov.au. For information regarding your individual eligibility please contact Centrelink on 132490 or visit your local Customer Service Centre.
“The Student Co-contribution fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as resource fees and other fees”.
For more information or to confirm the cost of your course contact 1300 630 366 (Toll Free).
The following students are entitled to the concession rate on course fees:
To be eligible for the concession fee, you must be eligible to access subsidised training as well as meet one of the following criteria:
- Hold a valid Health Care, Card or Pensioner Concession Card issued by Centrelink or Veteran’s Affairs
- Advice from the Department of Education, Training and Employment that Abstudy has been approved
- Identifies as Aboriginal or Torres Strait Islander
- Have a verified disability.
Proof of eligibility for concession must be provided at the time of enrolment.
