Available Study Modes


Apprenticeship/Traineeship | Online | Class Room

  • Course Details
  • BSB20115 Certificate II in Business

    The BSB20115 Certificate II in Business is an entry level qualification in industries that require business services.

    Students may do this course as an entry level pathway into the business environment across a wide range of industries.  BSB20115 Certificate II in Business is designed to enable students to be able to perform a range of mainly routine tasks using limited practical skills and basic clerical and administrative duties. Individuals in these roles generally work under direct supervision.

    Our BSB20115 Certificate II in Business has a broad selection of available units to choose from that will best suit an individual’s work and learning requirements.

    Our online course allows students the convenience of studying from home, and at a time they choose.  Students have the benefit of being able to complete this qualification within a 12 month period. Individuals may progress quickly, or take their time to suit their other commitments.  The online resources and assessments are monitored by trainer/assessors who are industry experts.   They will prepare the student for the requirements needed to enter the business environment.

    In addition to our online resources, students may access the materials as hard copy.  Group learning may be available however this is always dependent on numbers.

    This qualification is available can also be undertaken as an Australian Apprenticeship. Please check with AEATS to ensure it is available in your location.

    The course comprises of 12 units (1 Core and 11 Elective). Successful completion of this course requires the fulfillment of all 12 units of competency.

    Course Units
    BSBWHS201 Contribute to health and safety of self and others BSBCUS201 Deliver a service to customers
    BSBIND201 Work effectively in a business environment BSBINM201 Process and maintain workplace information
    BSBCMM201 Communicate in the workplace BSBITU203 Communicate electronically
    BSBWOR202 Organise and complete daily work activities BSBWOR203 Work effectively with others
    BSBWOR204 Use business technology BSBWOR301 Organise personal work priorities and development
    BSBWRT301 Write simple documents BSBITU201 Produce simple word processed documents
  • Dates & Times
  • Dates

    Class commencement dates
    Commences weekly throughout the year
    11 week duration
    Plus an additional 160 hours of practical placement


    Days per week
    Monday, Wednesday and Fridays


    Class times
    Commences at 8.30am
    Concludes 3.30pm

  • Locations
  • Delivery Location

    As the BSB20115 Certificate II in Business is available online, students can study from any parts of Australia.

    Group delivery

    AEATS has the capacity to deliver face to face training in this qualification where there are established groups of learners in most major regions of Australia. Contact AEATS to arrange for one of our course consultants to discuss with you your individual needs and location.

    Traineeship delivery

    AEATS is able to delivery the BSB20115 Certificate II in Business as a part of a Traineeship program in most regions of Australia.

    Contact AEATS to arrange for one of our course consultants to discuss with you, your individual needs and location.

  • Enrolment
  • Admission Criteria

    Applicants seeking entry into the BSB20115 Certificate II in Business course should meet the following criteria.

    • Are 15 years old and
    • Have successfully completed year 10 of secondary school or equivalent, or be of mature age.
    • Be able to use and respond to written language, including some unfamiliar material in a variety of formats.
    • Successfully complete a Language, Literacy and Numeracy test (LLN).
    • Must be an Australian Citizen /Permanent Resident / Temporary Visa holder of sub-class 309, 310, 820, 826, 851 / Dependant of sub-class 457 visa.

    How to enrol

    To enrol in our course is a quick and easy process that will have you in class and studying in no time.

    Simply click on the Enrol button and complete the enrolment form electronically.
    If you would like to find out a little more about our this course simply download the Course Brochure.
    Or request further information by clicking on the Enquire Now button and completing the form and one of our course consultants will contact you shortly.
    Enquire Now
    Alternatively you can contact on our enquiry line at
    1300 360 366 Toll Free.

    Once you have submitted your enrolment form we will confirm your eligibility and associated cost of the program. Don’t worry, there is no commitment up until you commence your course.

  • Career Outcomes
  • Possible Job Outcomes

    The BSB20115 Certificate II in Business is an appropriate qualification for people seeking work to enter the business environment.  This environment could be across a wide range of industries. This qualification is generally identified as the minimal qualification required to work in these areas.

    Possible Course Pathways

    Once students have completed their qualification at the certificate II level they may decide to continue their studies in the BSB30415 Certificate III in Business Administration or other level III business qualifications.

    AEATS will also recognise credit transfers upon proof of units completed with other RTOs.

    The BSB20115 Certificate II in Business

    An appropriate qualification for people seeking to enter a broad range of industries at the base level.

    Possible job outcomes are:

    • Administration assistant
    • Receptionist
    • Office junior
    • Data entry operator
    • Clerical worker
  • Fees
  • Interest Free flexible payment plan options are available to suit the convenience of students.

    The Student tuition fees will be based on many different circumstances. You may be eligible for individual State Government subsidised tuition fees dependent on where you live.

    This course has been approved for Centrelink student allowances. More information on assistance available can be found on the Centrelink website www.centrelink.gov.au. For information regarding your individual eligibility please contact Centrelink on 132490 or visit your local Customer Service Centre.

    For more information or to confirm the cost of your course contact 1300 630 366 (Toll Free).


    Find out more about studying Business with AEATS  Enrol now

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